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Webinar: Intro to Pre-Release Packet Installer

Date: 05/01/19 Start: 7:00 PM End: 8:00 PM Location: Online Webinar
Credential Credit (What's this?): No

Introduction to Pre-Release Packet Installer

A new intergrated packet installer is currently being tested and will be available for pre-release soon.  We usually conduct a presentation of the new features when the installer is released for general use.  But this update will include some major new functionality.  So, we're sharing this introduction to better prepare those who are going to try the pre-release version. 

We'll cover the new features, some of which may not be obvious at first glance.  And we'll talk about some of the specific areas we'd like help testing.  Anyone that plans to use the pre-release version is strongly encouraged to attend (or watch the recording).

Intended Participants:

  • All city and county leadership (DEC, ADEC, EC, AEC)
  • All Santa Clara County packet system users
  • Anyone who is considering operating packet within the next year
  • Anyone who supervises or interacts with packet users, such as shift supervisors or traffic managers in the radio room, or hospital net participants (it's important to understand what capabilities exist in order to make decisions about message routing)


Introduction to New Message Handling Procedures


This webinar will be conducted using Zoom Meetings.  If you're unfamiliar with webinars, or if you want to know more about Zoom, you can visit their web site at  In fact, you can register for a free account to play around with it and become familiar with the capabilities and controls.


You should use a computer with a large enough screen to view presentations and diagrams.  Firefox, Safari or Chrome web browsers are recommended.  You can use your computer audio (headset STRONGLY recommended) or call in by phone.


Access to the webinar is via a link (URL) that will be sent out to all who have signed up by the day before the event.  Make sure your email address is configured correctly in the activities database.


Participants can use the control panel to "raise their hand" to ask questions.  We'll accomodate as many questions as possible, while still trying to keep the timeframe reasonable.  Unanswered questions can be handled on our Training discussion group.


The webinar will be recorded and posted.  Those who are unable to attend will miss the ability to ask questions during the webinar, but can view the recording later.


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